Oct 29, 2018 · ShoreTel and customers on other vendor products who migrate to Connect unlock benefits such as: Enhanced Customer Experiences: Integration with the Mitel Connect Contact Center enables your workforce to foster the most profitable customer relationships, engaging people over the phone, chat, and email.

Master contains the Shoretel phone system. Both offices use Draytek Vigor 2860ac routers They are connected using an IPSec LAN-2-LAN VPN connection. This stays up perfectly and does not drop. Problem: phones across offices do not send audio. Phoning externally to a mobile/cell phone from the satellite does provide audio one way (to the external Mitel EoL VPN Concentrator - LANtelligence The Mitel (ShoreTel) VPN Concentrator has reached its end-of-sale point in January 2017 and moving toward its end-of-life date by the end of June 2018. For Mitel (ShoreTel) users who had or are planning to migrate to a Connect Platform, it means that this … SIP Trunking Configuration Guide for ShoreTel ShoreWare a ShoreTel ShoreWare configuration. Figure 1 - SIP Trunk Lab Reference Network . The lab network consists of the following components: • ShoreTel ShoreWare PBX for voice features, SIP proxy and SIP trunk termination. • Shoregear 90 switch. • Various MGCP and SIP phones on the local LAN. • inGate. tekVizion Confidential 5 of 23

How to Configure Remote IP400 Series Phone with VPN

Amazon®.com : ShoreTel VPN Concentrator Model 5300 he ShoreTel VPN Concentrator securely connects remote IP phones to the rest of the system, enabling IT staff to implement a very secure and flexible remote work policy. Remote users simply connect a ShoreTel IP phone to a broadband router, and with minimal configuration establish a secure tunnel to the ShoreTel VPN Concentrator. “Should I upgrade to ShoreTel Connect?” & Other Frequently ShoreTel is providing free Remote Phone licenses for the new Connect Edge Gateway that has replaced the VPN Concentrator. Equivalent licenses to match that of the VPN Concentrator will be issued. Will our IP-230G, IP-560G, and IP-655G VPN phones work with the new Connect Edge Gateway?

ShoreTel IP Phone 485g User Guide

Use the ShoreTel Personal Communicator to configure the modes with different call forwarding destinations and personal greetings. You can set one of five distinct call handling modes for your extension, including four “Do Not Disturb” options to forward incoming calls or send them to voice mail. 10 User Guide ShoreTel IP Phone 485g 1 Getting Started Your Phone’s Display Figure 2: Ports on the Back of the IP Phone 485g Your Phone’s Display The display screen on your ShoreTel IP phone shows your name and extension, call handling mode, call appearance buttons, workgroup agent status, programmed buttons, and other information. Pros: We were lacking quite a bit with our prior phone system. So the transition to shoretel was much needed. I was involved with the RFP and pricing discussion with a multitude of vendors. In all cases, Shoretel offered the greatest amount of features, including integration with our CRM (Dynamics) all while having the lowest price point. 10 User Guide ShoreTel IP Phone 480/480g 1 Getting Started Your Phone’s Display Figure 2: Ports on the Back of the IP Phone 480/480g Your Phone’s Display The display screen on your ShoreTel IP phone shows your name and extension, call handling mode, call appearance buttons, workgroup agent status, programmed buttons, and other information. What happened to Shoretel 14.2 / Mitel 14.2? Shoretel 14.2 was renamed Mitel 14.2 when Mitel acquired Shoretel in 2017. Shoretel 14.2 / Mitel 14.2 is planned to reach end of life status in September 2020. Read more about the 14.2 product lifecycle here > What's the best alternative or replacement for the Shoretel 14.2 / Mitel 14.2 phone system? ShoreTel VPN Concentrators Metroline, Inc. • 2250 Meijer Drive • Troy, MI 48084 • Phone: 800-929-8061 Business Hours : Mon-Thurs 8:30 am to 6 pm, Fri 8:30 am to 5:30 pm EST